Device security

Critical infrastructure mobile device security

How Otukan governs field team mobile devices in energy, water, transport and utilities, within connectivity limits, maintenance windows and recovery plans.

  • The device, not the plant

    Otukan hardens the firmware of the handhelds, tablets and rugged devices your crews carry, and leaves control-system security to the teams and tools that own it.

  • Built for the field

    Evidence, updates and recovery are planned around weak coverage, shift patterns and maintenance windows, not around office networks.

  • Clear division of duties

    The device maker, the operator and Otukan each hold named responsibilities, written down before the first device reaches a site.

Operational risks Otukan addresses

Each risk is tied to a device-side control and a decision the operator owns.

Tampered field device

  1. Detect

    Integrity evidence shows a changed system image, an unlocked bootloader or an unapproved firmware version.

  2. Respond

    Operational systems refuse the device, and the crew switches to a spare from the site pool.

  3. Report

    The operator's security team receives the device, site and failed checks.

Update during a live operation

  1. Detect

    Otukan checks the device's assigned maintenance window before an update is offered.

  2. Respond

    The update waits for the window, or for a manual approval by the site supervisor.

  3. Report

    Deferred and completed updates are recorded per device and site.

Device out of contact

  1. Detect

    The verification server tracks when each device last reported fresh evidence.

  2. Respond

    Access narrows once the agreed offline period passes, until the device reconnects and verifies again.

  3. Report

    Devices beyond their offline period are listed for the operations desk.

Lost or stolen device

  1. Detect

    The crew reports the device missing, or the verification server shows it has stopped reporting on its expected schedule.

  2. Respond

    The operator revokes the device's access and, where management is in place, locks or wipes it.

  3. Report

    The loss is logged with last known state and the actions taken.

What Otukan brings to operational fleets

Each capability is engineered per model and chipset and tuned to how your sites actually work.

  • Trusted field devices

    Each device proves it runs firmware you approved before it reaches work orders, maps or operational systems.

  • Update windows you set

    Firmware updates are staged by site and shift, and a device that misses its window catches up on its next approved connection.

  • Evidence that tolerates gaps

    Devices that work offline keep their last verified state, and access rules state how long that state is accepted.

  • Planned recovery

    A failed update, lost device or untrusted state has an agreed recovery path, including spare devices and re-provisioning.

How Otukan sets up an operational device programme

  1. Draw the boundary

    We agree which devices, apps and connections are in scope, and which control-system assets are not.

  2. Model the field

    Connectivity, shifts, maintenance windows and spare pools are recorded per site type.

  3. Assign the duties

    Device maker, operator and Otukan responsibilities are written into one responsibility table.

  4. Prove it on site

    An acceptance plan tests evidence, updates and recovery on the physical devices at a pilot site.

  5. Operate and review

    Results are reviewed after each firmware release and each incident, and the plan is adjusted.

Mobile devices in critical operations can be governed like any other operational asset: with a clear boundary, rules that fit field conditions and named owners for every duty. Otukan hardens the firmware of the Android-based handhelds, tablets and rugged devices that crews in energy, water, transport and utilities carry. Each device proves it runs approved firmware, receives updates inside your maintenance windows and follows an agreed recovery path when something goes wrong. Otukan works at the mobile device boundary. Control systems, plant networks and supervisory software stay with the programmes that already protect them.

Scope boundary

Critical operations mix two very different kinds of technology, and a security programme needs to say which one it covers.

Mobile device protection (Otukan)Industrial control-system security
AssetsHandhelds, tablets and rugged devices carried by peopleControllers, plant networks and supervisory systems
Main questionIs this device running the firmware we approved, and can it be trusted with operational data?Are control commands and plant networks protected from misuse?
EvidenceSigned boot state, patch level and firmware version per deviceNetwork monitoring and asset inventory on the plant side
Owner of the decisionOperator’s mobile or IT security teamOperator’s operational technology team

The two meet where a field device connects to an operational service, such as a work order system or a maintenance app. At that point Otukan hands over device evidence, and the service owner decides what the device may reach. Otukan does not sit inside the control network and does not replace the controls that protect it.

This boundary helps both teams. The operational technology team gains a reliable answer about every mobile device that touches its services, without installing anything on the plant side. The mobile security team gains a programme it can run to its own schedule, with evidence it can show auditors and incident reviewers. Neither team has to take on the other’s tools to get there.

Operational constraints

Field conditions shape every design choice. Otukan plans around three of them from the start.

Connectivity

Crews work in substations, tunnels, pumping stations and remote sites with weak or no coverage. Devices keep their last verified state and the time it was produced. You decide how long that state is accepted for each kind of access, so a crew can finish a task offline without leaving an untrusted device connected indefinitely.

Maintenance windows

An update must not interrupt a live operation. Otukan assigns each site or device group a window agreed with your operations team. Updates are offered only inside it, a supervisor can hold one back, and a device that misses its window catches up on its next approved connection.

Recovery

Devices fail, get lost and fall out of trust. Before deployment, Otukan agrees a recovery path for each case: the spare pool at each site, who may re-provision a device, how a device returns to trust after repair, and who is informed. Recovery is tested at a pilot site, not written only on paper. A device that has been repaired, reflashed or left in a drawer for a season goes through the same return-to-trust check before it rejoins operational work.

OEM and operator responsibilities

A secure field fleet depends on the device maker, the operator and Otukan each doing a defined part. Otukan writes the split into one table and reviews it with every release.

ResponsibilityDevice makerOperatorOtukan
Firmware build and signingOwnsApproves releases for its fleetEngineers integrity controls into the build
Expected values per modelSupplies release detailsApproves the values its verification server appliesPublishes values before each release
Update timingSupplies the updateSets windows and approvalsEnforces the agreed windows
Access decisions–Owns, per serviceSupplies evidence and verdicts
Recovery and sparesSupplies repair imagesRuns the spare pool and site processDefines the return-to-trust steps
Incident reviewFixes firmware issuesLeads the reviewSupplies device evidence and timelines

Where the operator also runs device management, fleet policy and remote lock sit with that team. How management and device security work together is covered on MDM security integration. Data location and key custody are covered on sovereign mobile device security. Other device security programmes are covered on device security use cases. For the full device programme, see mobile device security.

Common questions

  • Does Otukan secure industrial control systems?

    Otukan's protection covers the mobile devices that people carry into operational environments: their firmware, their integrity evidence and their update path. Controllers, plant networks and supervisory systems are protected by their own security programme. Otukan has each field device that connects to operational services report evidence of its state, and hands that evidence to the teams that own those services.

  • What happens when a device cannot reach the server for a long time?

    The device keeps its last verified state and the time it was produced. The operator decides how long that state is accepted for each kind of access. When the period ends, access narrows until the device reconnects and verifies again, so crews keep working within limits the operator set in advance.

  • Who decides when a firmware update is installed?

    The operator. Otukan offers updates only inside the maintenance windows agreed for each site or device group, and a supervisor can hold an update back during a live operation. The device maker signs the release, and Otukan publishes the matching expected values so updated devices stay trusted.

Keep field devices trusted on every shift

Tell us which operator or device maker you represent, which device models your field teams carry, and how those devices connect and receive updates today. We do not ask for network diagrams, credentials or operational data at this stage.

Or request a technical demo