Device management

Identity and access

Otukan ties each managed phone and tablet to a user from your directory, delivers the credentials it needs and withdraws them when the user or device leaves.

  • Every device has an owner

    Otukan links each managed device to a person or a role taken from your directory, so access follows the user rather than the handset.

  • Credentials, not passwords

    Wi-Fi, VPN, email and work app settings arrive on the device with certificates issued for it, so staff have no shared secret to type or pass on.

  • Access ends on time

    When someone leaves or a device goes missing, Otukan withdraws its certificates and work accounts in one recorded step.

Access failures Otukan closes

Access goes wrong when the directory and the device drift apart. Otukan watches both sides of that link and acts on the difference.

Leaver still connected

  1. Detect

    Otukan detects a user disabled or removed in your directory while a device is still assigned to them.

  2. Respond

    The device's certificates, work accounts and managed apps are withdrawn under the offboarding rule you set.

  3. Report

    The offboarding record shows the user, the device and what was withdrawn, with time and operator.

Lost device, valid keys

  1. Detect

    A device marked lost in the console is flagged for credential review.

  2. Respond

    Its certificates are revoked at your certificate authority and the device is locked or wiped as policy allows.

  3. Report

    Revocation and remote action results are attached to the device record.

Wrong access after a move

  1. Detect

    A group change in your directory is compared with the profiles the device currently holds.

  2. Respond

    Profiles for the old role are removed and those for the new role are installed.

  3. Report

    The change history lists which access was added and which was taken away.

Expiring device certificates

  1. Detect

    Otukan watches the expiry dates of the certificates it has delivered to each device.

  2. Respond

    Renewal runs before expiry, so Wi-Fi and VPN connections continue without user action.

  3. Report

    Devices with certificates close to expiry or failed renewals are listed for follow-up.

Unmanaged device at the door

  1. Detect

    Otukan reports each device's managed and compliant state to your identity provider.

  2. Respond

    Your identity provider applies its own access rules to devices that are unmanaged or out of policy.

  3. Report

    Compliance state and the reason for non-compliance are visible per device.

How it works

  1. Connect the directory

    Users and groups are read from your directory, which stays the single source of truth for who works where.

  2. Map roles to access

    Each directory group is mapped to the Wi-Fi, VPN, email, app and sign-in settings its members need.

  3. Deliver credentials

    Certificates are requested for each device and installed with the matching profiles during enrolment.

  4. Share device state

    Managed and compliant status is reported to your identity provider for its access decisions.

  5. Withdraw at exit

    Leavers, lost devices and retired hardware lose their credentials and work data in one recorded step.

Evaluate identity and access in device management by one test: does the right person, on a managed device, reach exactly the work resources their role needs, and does that access end the moment it should? Otukan answers it by linking each phone and tablet to a user from your directory, installing the certificates and settings that open Wi-Fi, VPN, email and work apps, and reporting device state to your identity provider. When a user changes role, leaves or loses a device, Otukan adjusts or withdraws that access and records it. Android and Apple devices are configured separately.

Fleet scope

Identity on a device depends on who owns it and how it is used. Otukan sets the identity model per device group with you before enrolment, because changing it later means enrolling the device again.

Device groupAndroid (Android Enterprise)iOS and iPadOS (Apple device management)
Assigned to one employeeDevice assigned to a directory user; approved apps through a managed Google Play account or managed Google accountSupervised device assigned to a directory user
Personally ownedWork profile tied to the user; only the work side holds credentialsUser Enrollment with a Managed Apple Account
Shared by several peopleDevice identity, with sign-in handled inside the work appsShared iPad with Managed Apple Accounts, where applicable
Dedicated to one taskDevice identity with no personal accountSupervised device with Single App Mode, carrying a device identity

Read the rows as intentions, not equivalents. Each platform decides what a management service may bind to a user and what it may see, and Otukan follows those rules on each side.

What a credential opens

Otukan delivers access as configuration rather than as something the user types: Wi-Fi and VPN profiles with a certificate issued for the device, email and calendar accounts, single sign-on settings for work apps, and the managed apps themselves. A user who never sees a shared password cannot pass it on.

Operating model

Identity has three authorities outside Otukan, and Otukan keeps each in its lane.

AuthorityDecidesOtukan’s part
Your directoryWho works for you and in which groupsReads users and groups; never edits them
Your identity providerWho may sign in to which service, and from which device stateSupplies each device’s managed and compliant status
Your certificate authorityWhich certificates are validRequests certificates per device and asks for revocation at exit
Otukan device managementWhich profiles, accounts and apps a device carriesMaps groups to access and applies changes

The directory, identity provider and certificate authority remain your systems, operated by your teams or a partner you choose. How the management service works with your existing systems is covered on deployment and integrations. Otukan documents each connection, the role it uses and what it may read or change, so your security team can review it like any other privileged integration. How management reacts to security findings is covered on MDM security integration.

Lifecycle

Access has to be right on day one and still right on the last day. Otukan runs each stage below for the workflow you name, and tests it on a pilot group first.

StageWhat Otukan doesWhat you confirm on the pilot
ProvisioningAssigns the device to its user during enrolment and installs the role’s certificates, accounts and appsWi-Fi, VPN, email and work apps work without the user typing a secret
ChangeSwaps profiles when the user moves to another directory groupOld access disappears as the new access arrives
RecoveryRenews certificates before expiry and reissues them after a device resetConnections continue through renewal and after re-enrolment
OffboardingWithdraws certificates, work accounts and managed apps, and releases the device for reissueNothing work-related remains, and the record shows what was removed

Proving it before rollout

On the pilot, Otukan runs a small set of scripted cases with your identity and security leads watching. A test user joins and receives a new device. The same user then moves to another department, reports the device lost, and finally leaves. After each step you check two things on the device itself and in your own systems: which access works, and which no longer does. The results, with times and screenshots, become the acceptance record for the identity workflow.

Lost and stolen devices follow the offboarding path at speed: credentials are revoked first, then the device is locked or wiped as its mode allows. The remote actions themselves are covered on MDM remote device management. The other capabilities are listed on capabilities.

Common questions

  • Does Otukan replace our identity provider?

    No. Your directory decides who works for you and your identity provider decides who may sign in to which service. Otukan sits between them and the device: it assigns the device to the right user, installs the credentials that user's role needs, and tells your identity provider whether the device is managed and within policy. Each system keeps the decision it is built for.

  • How does access work on a shared or dedicated device?

    It depends on the platform and the purpose. A dedicated Android device, such as a scanner or kiosk, carries a device identity and no personal account. On Apple devices, Shared iPad lets several people sign in with Managed Apple Accounts, where applicable. Otukan configures each case on its own terms and records who used the device when the platform provides that information.

  • What happens to a personal phone when its owner leaves?

    Only the work side is removed. On Android, Otukan deletes the work profile with its apps, accounts and certificates. On Apple devices enrolled through User Enrollment, it removes the managed account, managed apps and their data. Personal photos, messages and apps remain untouched, and the offboarding record shows exactly what was taken away.

Tie every device to the right person

Tell us which directory holds your users, whether devices are personal, assigned or shared, and which work resources they must reach. We never ask for administrator credentials, directory exports or certificate private keys.

Or request a technical demo